Frequently Asked Questions
Please find answers to some of our most frequently asked questions. Can't find what you're looking for? Contact us here.
How do I sell with you?
If you have an item you'd like to sell, there are various options to get in touch with us. You can either fill in our valuation form, give us a call, or learn about our upcoming valuation events.
What are your selling fees?
We offer an 20.4% inclusive of VAT commission single fee that covers everything. This includes photography, advertising, online presence, administration, and insurance. There’s no minimum lot fee, and there’s no cataloguing fee.
In case of lot(s) withdrawal once the catalogue is live a charge of 20.4% including VAT of the lower estimate will be charged.
How do I buy with you?
There are a couple of ways to place a bid at our auctions - via online bidding platforms, via commission bid, and by phone. Learn more about buying with us here.
Where do you ship to?
We ship worldwide. However, please note that there may be some restrictions on what can be shipped and where it can be shipped to. Shipping advice will be provided for specific items on request after a sale. More details can be found on our buying with us page.
Can I attend your auctions in house?
All of our auctions are online only unless specified and viewings of lots are by appointment only.
What are your upcoming sales?
Please look at our Upcoming Auctions page to see all our upcoming sales.
What valuation services do you offer?
We provide free no obligation auction estimates in person at our Melbourne Office, online valuations, at one of our valuation events as well as insurance and probate valuations.
Do you charge a buying commission?
We charge a buying commission of 27 % inclusive of VAT
How do I contact you?
Please visit our contact us page for details on how to reach us.